Refund Policy

At Naturavi, we want you to feel confident with your purchase.

If you are not fully satisfied with your order, you may request a refund within 30 days of delivery.

Refund Window

You may request a refund within 30 days after receiving your order.

Eligibility

To be eligible for a refund, please provide your order details, such as your order number or the email used at checkout.

Depending on the case, we may ask for a short explanation or a photo of the product so we can better understand the issue.

Processing

Once your refund request is reviewed and approved, the refund will be issued to your original payment method within a few business days.

Subscriptions

If you purchased a subscription, you can cancel anytime. Canceling your subscription stops future charges, but it does not automatically refund previous orders that have already been processed or shipped.

Contact Us

For refund requests or any order issues, please contact us at:

contact@shopnaturavi.com